Important Change to Your Masterspec Access to Standards Online Add-on Service
14 March 2024
Masterspec will no longer be providing an add-on subscription service to Standards Online.
Masterspec has been providing access to a library of construction and design standards for an additional subscription fee for many years. However, Standards New Zealand are changing to an online direct model and are ending their distribution agreements with all resellers.
The Masterspec team will remove the cost for the Standards Online component from your subscription at the anniversary date of your contract.
What does this mean for you?
We can no longer offer a subscription service for Standards Online. We will stop billing you for that add-on service and you will need to access the standards directly through the Standard New Zealand website.
Links to the standards that are within any Masterspec specification work sections will still guide you to the Standards New Zealand portal to access the content. There, you will have access to any free standards (sponsored) or any other standard you may wish to subscribe to directly via Standards New Zealand’s website.
None of these changes affect your Masterspec Account or access, only the Standards Online add-on.
Should you have any questions or require further assistance, please do not hesitate to contact our support team at gen@masterspec.co.nz or 09 631 7044.
Frequently Asked Questions
Why is there a change to the access subscription to the Masterspec Construction Library?
The change is a response to a shift in the distribution model of Standards New Zealand towards an online direct model. This has prompted us to adjust our existing subscription service, specifically the Standards Online add-on.
How will the change affect my access to Standards within the Masterspec specification work sections?
The links to Standards within the Masterspec specification work sections will still guide you to the Standards portal, where you can access both sponsored Standards (free) and any other Standards you may wish to subscribe to directly.
How can I access the sponsored Standards?
For your convenience, here is a link to 130 sponsored standards available on the Standards New Zealand website.
What happens to the subscription cost for the Standards Online add-on in my next payment?
The Masterspec team will remove the subscription cost for the Standards Online add-on starting from your next payment anniversary of your contract so you will no longer be billed for this service.
Where can I buy or subscribe to Standards?
You can buy or subscribe to New Zealand, joint Australian/New Zealand, ISO, IEC, and BSI standards through the Standards New Zealand website subscription page .
Who can I contact if I have further questions or need assistance?
Our dedicated support team is ready to assist you. Feel free to reach out via email at gen@masterspec.co.nz or by phone at 09 631 7044.
We understand that changes may raise questions, and we appreciate your understanding and continued support. If you have additional queries not covered here, please do not hesitate to get in touch with our support team.