The Masterspec system has been designed to be as easy and intuitive as possible to use, however we are aware that, especially in the beginning, it may seem like a lot to take in initially. Below you will find some of the questions most often asked with links to further information where available.
There is also complete training for Masterspec available on this website, on our Youtube video channel or as downloadable documentation.
Subscribing to Masterspec
How are subscription costs calculated?
What is the Establishment Fee for?
Do I get a discount for more than one library?
How do you calculate how many Masterspec Users are in a practice?
How long is the minimum subscription period?
Can I pay by direct debit?
Administration of your Masterspec subscription
How can I change my company’s trading name?
How do I create a client?
How can I update client details?
How can I update the details for my project?
How do I manage organisation staff?
How can I edit the layout of the cover page?
Users - setting up an account and starting a project
How can I access my Masterspec home page?
Now I have my log in, why can’t I see my projects like others in my team?
I log on to Masterspec, why can’t I create a new specification?
How can I duplicate a project/specification?
I have a Masterspec based specification done by a contractor that I need to add to my specification - how do I add it in?
Using the workspace/adding product information
How can I view all 4 panels on my screen?
How do I delete a specification?
How do I get access to miproducts listings?
I am editing a branded work section and want more information on the product from a supplier - how can I find it?
Updating work sections and specifications
How do I know that Update Manager has updated all the clauses in a work section?
How do I clear the alert sign from showing when the work section loads?
Why can’t I set all work sections to complete in one go?
Can I reuse a six months old specification?
How can I search for the '~' (tildes) in a work section?
Cloning sections and office masters
How can I copy/get a work section from another specification/project into the current one?
How can I duplicate the project/specification?
What is the meaning of an *asterisk next to the section title of an office master?
Editing, deleting and recovery of work
I want to edit a work section, where can I find the tools to do it?
I set the specification to complete, how do I start to edit it again?
I deleted all the clauses in the work section under General tab - how can I get them back?
I set the work section to complete, how can I add more information to it?
Using tables in Masterspec
How do I insert a table in a clause?
I have inserted a table in the work section and I need to get the information from a Word document into the table. How can I get it across?
Completing and exporting your specification
How do I export an individual work section from a specification?
How can I get rid of the "DRAFT" word from an exported specification?
Is there a way to incorporate everything including Manufacturer Info when exporting?
How can I print guidance notes?
Can I use the online Masterspec to edit a specification created in Masterspec Link?
Where can I find tender forms and tender summary info on Masterspec?