Are you a designer that’s creating a specification and have a quick question? Or maybe you are a Masterspec Partner and need some direction on where to upload your mDocs.
Our HelpDesk is here to give you the answers.
Specifier HelpDesk
Send us an email at gen@masterspec.co.nz or call us on 09 631 7044 weekdays from 8:00 am – 5:00 pm and our team will either help you on the spot, or schedule you in for a 1:1 training session to support you.
A few common questions we receive from Masterspec specifiers are:
Request assistance
Masterspec Partner HelpDesk
We are here to support you every step of the way whether it is to navigate PartnerNet or to help you collaborate with your specifiers.
You can reach out to our team for virtual assistance from 9:00 am – 4:00 pm weekdays or call us on 09 631 7044. Our team will either help you within the hour with a scheduled 1:1 screen sharing training session to trouble shoot your challenge.
To send us a request for support, login and find the HelpDesk Request on your dashboard.
Here are a few common questions we receive from other Masterspec Partners.
- How do I upload mDocs?
- How do I respond to a Work Section Support Request?
- How do I navigate to my branded work section?
- How do I access Masterspec reports?
- How do I add a staff member to my account?
To access key training resources, login to your PartnerNet account and locate PartnerNet > Partner Help > Partner Training Resources.
Whatever your query or skill level, we are ready to give you the help you need to create quality specifications for the New Zealand construction sector.